The Operations & Logistics Manager plays a key role in strengthening and scaling Nofence’s global logistics and inventory operations in a decentralized setup. The role focuses on project management, process design, systems enablement, and cross-regional alignment, supporting country organizations that own their local logistics and P&L.

This is a senior individual contributor role with people management responsibility, combining hands-on operational work with coordination, facilitation, and continuous improvement across markets.

Key Responsibilities

Global Logistics Enablement & Alignment

• Act as a central logistics and operations counterpart for country and regional teams.
  

• Support country organizations in improving logistics setups, flows, and performance, while respecting local ownership and P&L responsibility.
  

• Facilitate alignment across markets by sharing best practices, standards, and frameworks.
  

• Help countries structure and execute logistics-related projects (e.g. new warehouse, new carrier, changes in distribution model).
  

3PL & Logistics Partner Support

• Support country teams in evaluating, onboarding, and improving 3PL and warehouse partners.
  

• Provide structure, templates, and project management support for 3PL initiatives led by country organizations.
  

• Help define common expectations, KPIs, and review formats for logistics partners across markets.
  

• Act as a sparring partner and escalation point for complex logistics topics.
  
  

ERP Implementation & Process Design

• Act as a key operations stakeholder in ERP selection and implementation, led by the Head of Business Technology.
  

• Represent logistics and inventory requirements in ERP design, configuration, and testing.
  

• Define and document logistics and inventory processes, roles, and data structures.
  

• Ensure ERP workflows support real operational needs across decentralized markets.
  

• Support rollout, training, and adoption related to logistics and inventory processes.
  
  

Inventory Planning & Forecasting Support

• Support Planning & Procurement with inventory planning and forecasting from a logistics and systems perspective.
  

• Help translate forecasts into logistics, warehousing, and operational implications.
  

• Ensure lead times, inventory parameters, and replenishment logic are reflected correctly in systems.
  

• Actively identify and follow up on inventory imbalances, capacity issues, and logistics constraints, working closely with Finance to investigate inventory discrepancies and execute monthly inventory corrections.
  

• Coordinate new product launches by ensuring all required data, documentation, and system configurations are completed and validated prior to launch.
  

Project Management & Continuous Improvement

• Lead and coordinate cross-functional logistics and operations projects.
  

• Improve end-to-end logistics processes (order flow, returns, replenishment, exception handling).
  

• Develop SOPs, documentation, and clear operating models to support scale.
  

• Use data and KPIs to identify inefficiencies and improvement opportunities.
  
  

Team Leadership

• Line manager for the Logistics Coordinator.
  

• Set priorities, routines, and escalation paths.
  

• Drive professional development and ensure strong day-to-day execution.
  

Travel

• Travel is expected to warehouses, logistics partners, and regional teams as needed.
  

Qualifications & Profile

• Experience in logistics, supply chain, or operations in an international environment.
  

• Strong experience working with ERP systems (implementation or major change projects).
  

• Comfortable operating in decentralized, country-led organizations.
  

• Strong project management and facilitation skills.
  

• Able to balance structure and pragmatism in a growing company.

• Hands-on, collaborative, and comfortable working across functions and cultures.